The Mac Techs @ Sheridan
Game Design Install Guide - Draft
Before you start:
You should check your Internet connection to make sure you meet some minimum requirements for speed.
Using HP RGS, you can have a solid connection with just 3-5 Megabits per second of bandwidth; however, if the screen is in constant motion like a full screen movie, or 3D work, the bandwidth usage can be much higher. Latency/ping of over 200ms, will be difficult with RGS.
Here are some sites you can try to measure your Internet Speed:
https://speed.measurementlab.net/#/
Note: during these extraordinary times, Internet usage will can be heavy, with many users working from home, etc. Your performance may vary depending on location, and users connected to your system/network.
Important! Please Read:
This guide is only for students who have a need to finish their coursework with specialized software on campus!
1. Please use a wired internet connection if possible. A solid internet connection is very important.
2. If no wired connection is available, please try to sit in a spot where you can get strong WiFi signal. Please be aware if using WiFi, your experience/performance can be impacted.
3. Please make sure to follow the directions below. Failure to do so, may result in a loss of VPN/RGS connectivity, which may mean that you are no longer able to access the machine remotely.
STEP 1: Setting Up Sheridan's Cisco VPN software:
In this guide you will find instructions to install software that will let you control a on-campus lab desktop computer using your computer at home. A prerequisite of using this system is that you must first connect to the Sheridan network by VPN. Use these links below to acquire the needed software:
Windows:
http://mactech.sheridanc.on.ca/anyconnect-win-4.8.01090-core-vpn-webdeploy-k9.exe
Mac:
http://mactech.sheridanc.on.ca/vpn.pkg
The VPN server name for Sheridan College is: vpn.sheridancollege.ca, enter this when the following dialog appears:
Please enter your Sheridan username & password when prompted:
When successful you will see the following dialog screens:
STEP 2: Setting up Sheridan's HP RGS (Remote Graphics Software):
- Please download the HP RGS Receiver Software from the following link and follow the pictures below:
Windows:
http://mactech.sheridanc.on.ca/ReceiverSetup64.exe
Mac:
http://mactech.sheridanc.on.ca/HP%20RGS%20Receiver.pkg
After the installation, you will need to restart your computer. Please do so at this time.
Once restarted, Launch HP RGS:
Type in the hostname/IP of your assigned workstation:
(ex: oa-room#-workstation#.ddi.sheridanc.on.ca) or (142.55.XX.XXX)
Click 'Yes' regarding the Certificate to continue:
Click Continue as shown:
Enter your Sheridan Username & Password:
Please allow a few moments for the system to log you in.
You may or may not see a quick blank screen.
Once you have successfully logged in, you will see the desktop on the lab workstation. You can now start working.
Closing your RGS Session:
When you are done working on the remote workstation, be sure to save your work. After saving, it is VERY important that you RESTART the remote workstation.
DO NOT SHUTDOWN OR SLEEP THE WORKSTATION.
Shutting down or sleeping the workstation, will cause you to lose any future remote connectivity.
Please also DISCONNECT your Cisco VPN Connection after you have completed your work.
Troubleshooting (Unable to connect to Sender):
If you receive a message: "Unable to connect to Sender":
Check the following:
- Ensure you are connected to the internet.
- Ensure you are connected to the VPN through the Cisco AnyConnect application
- Ensure you have entered the hostname correctly.
Troubleshooting (Lost Connection):
In case you have accidentally lost your VPN connection, please re-connect to the Sheridan VPN, re-log into HP RGS Receiver, and you should be able to resume your remote session.