The RemoteMac application (on both macOS and Windows) will automatically look you up in the Sheridan directory service to determine which program you are enrolled in. If you are already in a program that is eligible, RemoteMac will proceed as expected.
However, you will likely get an error message stating that you are not authorized for usage if...
Please reach out to us (or your program technologist if applicable) if you think there is an error with respect to your eligibility. Please be sure to provide your Sheridan username and Program name when contacting us via email at mactech@sheridancollege.ca